# Resources

Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.

[**CX leaders, find the value in human interactions or face irrelevance.**](https://www.limitlesstech.com/resource/cx-leaders-find-value-human-interactions-or-face-irrelevance)

- **Article** | 10.15.24  
  Roger covers the importance of finding value in human interactions.

[**Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis** Podcast | 11.14.23](https://www.limitlesstech.com/resource/balancing-generative-ai-need-humans-cx-kate-bradley-chernis)

[**Scaling customer success, with Jay Nathan** Podcast | 10.24.23](https://www.limitlesstech.com/resource/scaling-customer-success-jay-nathan)

[**Finding the perfect fit for GigCX in the customer journey, with Sue Morris** Podcast | 09.26.23](https://www.limitlesstech.com/resource/finding-perfect-fit-gigcx-customer-journey-sue-morris)

[**Experience Management within a GigCX Model, with Aimee Lucas** Podcast | 06.20.23](https://www.limitlesstech.com/resource/experience-management-within-gigcx-model-aimee-lucas)

[**Creating and sustaining a focus on customer experience, with Ian Golding** Podcast | 06.06.23](https://www.limitlesstech.com/resource/creating-sustaining-customer-experience-ian-golding)

[**How GigCX is your competitive advantage, with David Avrin** Podcast | 05.25.23](https://www.limitlesstech.com/resource/gigcx-competitive-advantage-david-avrin)

[**Cultivating empathy in CX, with Natalie Petouhoff** Podcast | 05.09.23](https://www.limitlesstech.com/resource/cultivating-empathy-cx-natalie-petouhoff)

[**Designing a Customer-Centric Culture in a Gig Crowd, with Annette Franz** Podcast | 04.25.23](https://www.limitlesstech.com/resource/designing-customer-centric-culture-gig-crowd-annette-franz)

[**Emotional Intelligence: The Future of CX, with Claire Beatty and Ginger Conlon** Podcast | 04.12.23](https://www.limitlesstech.com/resource/emotional-intelligence-future-cx-claire-beatty-ginger-conlon)

[**Setting yourself up for success with GigCX, with Jackie Craver** Podcast | 03.26.23](https://www.limitlesstech.com/resource/setting-yourself-success-gigcx-jackie-craver)

[**Leveraging gig with dignity, with Dennis Pollett and David Creech** Podcast | 03.13.23](https://www.limitlesstech.com/resource/gig-dignity-david-creech-dennis-pollett)

[**Solving unpredictable contact volumes with GigCX, featuring Vinay Gupta and Dr. Julian Raabe** Podcast | 02.27.23](https://www.limitlesstech.com/resource/vinay-gupta-julian-raabe-gigcx-decoded)

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