Resources
Everything you need to know about GigCX and how to access the power of the gig economy to elevate your customer experience.
CX leaders, find the value in human interactions or face irrelevance.
- Article | 10.15.24 Roger covers the importance of finding value in human interactions. Read more
Balancing Generative AI with the need for humans in CX, with Kate Bradley Chernis
Podcast | 11.14.23 Listen here
Scaling customer success, with Jay Nathan
Podcast | 10.24.23 Listen here
Finding the perfect fit for GigCX in the customer journey, with Sue Morris
Podcast | 09.26.23 Listen here
Meet Claudio, GigCX Expert for Google
Article | 09.22.23 Read more
Has contact center hiring finally turned a corner?
Article | 09.21.23 Read more
Meet Anirban, GigCX Expert for Xbox
Article | 08.15.23 Read more
15 CX experts share their views on the state of the CX industry
Article | 08.11.23 Read more
The Experts behind GigCX
Article | 07.30.23 Read more
Meet Catherine, GigCX Expert for L’Oréal
Article | 07.24.23 Read more
Top 5 takeaways from our 2023 GigCX Report
Article | 07.18.23 Read more
Leveraging a global CX talent pool
Article | 07.12.23 Read more